The location of the office in the center of Zaporozhye allows our specialists to get to any part of the city in the shortest possible time in the event of emergency situations.
The use of a specially developed online system for registering customer requests, accounting for task execution processes and automatic monitoring of network services ensures that no problem will be left without attention.
The payment for stable work does not depend on the number of trips. The motivation of a specialist is to achieve a clear, well-functioning work of all elements of the infrastructure. This is the main point on which we build our strategy of cooperation with you.
For each client, we fix a separate responsible specialist, motivated to ensure that your company worked like a clock!
We have a small stable team, which means that you will know the experts who serve your enterprise in person - there are no "outsiders" in your office. All employees are cultured and neat young people.
The contract for the provision of services for system administration provides penalties for late arrival, uncompleted backup copies, etc.
BombIT provides a full range of technical support services for businesses of many sizes. We help your business work secure and stable. If you need a partner for a customer support, you want to avoid costs of the emergency situations in computer and servers performance or to quickly recover a damaged database records, then we are the team you are looking for. Our experts will learn and analyse your business structure and IT needs, and will find the best decision for you.
BombIT lends technical support by the ITIL standard, what allows us to work transparent for a client and provide the high quality services. The process of claim handling about technical support is automatized, so your problem will not be forgotten or lost. We provide automatized information gathering about your IT-infrastructure and processes. This allows us to detect the most problems earlier than your employees will notice them. There is a single recipient point for claims for all users, claims are accepted constantly 24/7.